Marvin's here to help with your questions


Can I still claim levy grant payments?

Yes levy payments are the same as they would be for a classroom-based course.

Can I still get my CSCS card?

Yes, CSCS are accepting the Health and Safety Awareness certificate even if it’s achieved through a virtual course. It’s the same course content and you earn the same certificate.

Do I get a workbook?

You’ll be sent a pdf workbook, easy to take with you to work or site (on a mobile device) and a much smaller carbon footprint for the environment.

Is lunch included on Virtual courses?

While we often offer lunch at venues for our classroom courses, lunch and refreshments are not included for your virtual course. You’ll have plenty of breaks to make yourself a tea or grab some snacks though.

What’s the difference between virtual and elearning?

Elearning courses are made up of course materials that you read, listen to and watch. Our virtual courses are more like classroom courses except you are viewing your tutor and the presentation on your screen. You learn alongside other delegates, take part in group activities and discussions, share stories and situations from your workplace and get advice from your tutor and classmates.

Elearning you learn at your own pace, choosing to do it all at once, an hour at a time however you like, virtual courses have set times just like a classroom course.

How long do I have to complete my IOSH Managing Safely e-learning course?

You have 4 months to complete your e-learning IOSH Managing Safely course. If you take longer than this you can purchase an extension.

Typically we suggest you allow 24 hours of study to complete the course, however, often it is completed in less time.

Do I have to take the Managing Safely Refresher within X amount of years?

The rules for the Managing Safely Refresher have changed, you can now take the refresher course at any time as long as you have a copy of your Managing Safely certificate. You no longer have to take the refresher within 3 years of your course.

When does my Managing Safely certificate expire?

The IOSH Managing Safely certificate technically doesn’t expire. IOSH recommend you take the refresher course around 3 years after your original course, but your certificate doesn’t have an expiry date.

My red card is about to expire, what do I do?

As the red card isn’t renewable, you should upgrade to the blue card. You can do this in 2 steps:

  1. You need to have passed the Health, Safety and Environment test (more info) within the last 2 years.
  2. Complete the relevant NVQ for your category.

Once complete, you can apply for your blue card.

How long does my CPCS card last for?

Red Trained Operator Card
Each category on your red card will have it’s own 2 year expiry date the card itself has no expiry. During the 2 years you can upgrade to the Blue (competent operator) card.

Your Red card is not renewable, this is to ensure progression towards your competent card. However if you register for an NVQ within the grace period (normally 12 months after expiry) you can apply for a grace period.

Blue Competent Operator Card
To earn your Blue card you must meet the requirements of the Red plus complete an NVQ or SVQ in your category.
Your Blue card will last for 5 years, each category on the card will have the expiry of the card itself. You will have to renew your card within the 5 years.

If you have kept a logbook of 300 hours of work on in your category you can renew with a simple test. If not you can renew through practical tests and on site assessments.

Do I need anything to attend this course?

You’ll need to have completed the Health, Safety and Environment test (info from CITB here) within the last 2 years.

Also to attend the course you will need to bring your own PPE, for a full list or more details on the PPE required just ask the PSS training team.

When will my CITB certificate expire?

The CITB Site Safety Plus suite of courses have 5 year expiry dates on their certificates. This includes the following courses delivered by Project Skills Solutions:

  • Health and Safety Awareness
  • Temporary Works Coordinator
  • SSSTS Refresher
  • SMSTS Refresher

My CSCS temporary card has expired, can I still take the course?

As long as you have completed the touch screen course within the last 2 years, you can complete the course and then gain your CSCS labourers card.

If your touch screen course was completed more than 2 years ago then you would have to re do this and the course to gain your CSCS Labourers card. 

Once I have sat this course, what do I do next?

Once you have completed the course you phone CSCS on 0344 994 4777, within a week they will have your details and confirmation of your pass on their system. You then pay the £30 card fee and you can apply for the CSCS Labourers card providing you have completed the CITB Health Safety & Environment test. Watch our video for more information. 

How long will my certificate take after completing the course?

The certificate should be with you within 4 weeks, but you will show on the CITB system sooner as  the results are entered within 5 working days of completing the course. 

I have lost my CSCS card. HELP!

If your CSCS card has been lost, stolen or needs to be replaced call 0344 994 4777.

How long is the CSCS Labourers card valid for?

5 years.

Do I have to complete the CITB Health Safety & Environment test before starting this course?

No you can complete the test and the 1 day course in either order. Take a look at our video to find out everything you need for your CSCS card in less than 90 seconds. 

Are there any entry requirements?

There are no entry requirements for this course however you will need a good understanding of English.

Can I have help with any reading or writing?

If you have any concerns with reading or writing during your course or the test, assistance can be provided. A team member can read your paper for you and write your answers down. Please let us know before the course so we can make arrangements.

Is there a test?

The 1 day CITB Health and Safety Awareness course has a short test at the end, everything on the test is covered during the days training and if you have any concerns please let us know before the course.

What time does the course start?

Our course start times vary by location, usually between 8:00am – 9:30am if you would like to know the start time of a specific course please ask on the chat you’ll get an answer straight away.

Can I get my green (CSCS) card with this course?

Yes this course will go towards your CSCS card, watch our video and find out everything you need in less than 90 seconds.

Is this course CITB approved?

Yes this course and content is approved by the CITB.

How long is a temporary works qualification valid for?

If you have completed the CITB Temporary Works Co Ordinator Training course, the qualification is valid for 5 years after your completion date.

Tree surgeons, not digging in the high way just needing to sign and guard off the road/ footpath. Which course?

If you are cutting down trees and have been asked to complete a NRSWA ticket, the likelihood is that you will just need to complete signing, lighting and guarding. This is so that you can sign off the road and path so that you can work safely.

What is included in the cost of the ILM course?

Each delegate will get 1 years membership to ILM, full support whilst completing their course, trainer feedback on each assignment and your certificates. As well as small group sizes for each of the workshops which you complete.

How will I learn with the e- learning ILM package?

The course is completed with a selection of quizzes, videos, reading material and presentations.

Can I complete the ILM e- learning on a tablet?

At present you our ILM platform isn’t compatible with a tablet or mobile devise. This is something which we are working on so hopefully the situation will change soon. Contact us for further details.

Can I complete my ILM course half via e- learning and half in the classroom?

Yes you can complete your course by ‘blended learning’ half online and half in the classroom. The work shops are based in Essex so you would need to be able to come to us in Basildon.

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