Case Study: ILM Level 3 for the NHS

ILM level 3 leadership and management open programme at Basildon completed early 2015.

Summary of training

Mark recently moved into a new role within the NHS, the new role had him managing more experienced staff and colleagues. He requested Leadership and Management training to help improve his ability to perform his new role and get the most out of staff that may see him as inexperienced.

Mark has already began implementing new skills gained through the ILM course from units such as, Planning & Allocating Work, Solving Problems, Leadership, Communication and more.

Benefits of the course

Mark listed the following as benefits he has experienced from completing the ILM Level 3 programme.

1. Use of skills ability matrix to determine skill level and plan training programme.
2. Improved manager confidence in addressing under performance.
3. Situational leadership to support staff induction and motivation of staff.

How can ILM benefit you?

Which units did they take?

One of the greatest benefits to how Project Skills Solutions run ILM courses is that they are completely flexible. You can choose units that will benefit you and your role most, add units at a later date and upgrade your qualification, and attend open units and study online towards the same qualification.

Reference Module title Module description Credits Hours
8600-300 Solving Problems and Making Decisions This unit will help delegates to know how to describe a problem, it’s nature, scope and impact, know how to gather and interpret information to solve a problem, how to evaluate the options to make a decision and know how to plan, monitor and review the implementation and communication of decisions. 2 7
8600-301 Understanding Innovation and Change This unit will help delegates to develop an understanding of innovation and change, how to plan, monitor and review the implementation and communication of innovation and change in an organisation and understand the effects of innovation and change on people and teams in an organisation. 2 7
8600-303 Planning and Allocating Work This unit will help you to develop knowledge and understanding of how to plan and allocate work to team members and understand how to improve the performance of a team in delivering to plan. 2 7
8600-308 Understanding Leadership This unit will help you to develop knowledge and understanding of leadership styles and understand leadership qualities, including your own leadership qualities and potential. 2 7
8600-317 Understanding Training and Coaching This unit will help you to understand how to provide training appropriate to the workplace and how to coach and individual in an organisation. 2 7
8600-326 Understanding the Communication Process This unit will help you to understand the nature and importance of the communication process and the methods of communication. It will help you to assess your own effectiveness in communication. 2 7
8600-328 Understanding how to Lead Effective Meetings This unit will help you to develop knowledge and understanding of how to plan, prepare and manage a meeting. 2 7
Level 3 Units

What did they have to say

"Michelle is a great facilitator, engaging with the attendees and creating a relaxed yet professional learning environment."

Mark Terry - NHS


  • Greater confidence in dealing with the team, and conflict management.
  • Better able to manage an expanding team in an assertive manner.
  • Certified programme to ending development of management skills (big importance for annual appraisal).
  • Internationally recognised qualification.

See what our clients have to say about us

View ILM Level 3

Project Skills Solutions

Project Skills Solutions have worked closely with the ILM to deliver management training for over 5 years. Training delegates from a variety of industries, helping them to improve their management skills in the areas that matter most.

A flexible programme, Project Skills Solutions provide several ways for delegates to attend and complete their ILM qualification. Regular open course dates, delegates can pick and choose the units they will find most beneficial. A new elearning platform so delegates can conveniently study around other commitments, and group training for organisations to invest in their managers and save mone

Save with in-house training

Manager Marvin to save you money on in-house trainingYou can save over £2000 with a group course on your site or ours. Have your managers trained together, choose workshops that your organisation will benefit from, and tailor content to your company.

Find out how much you can save using our simple quotation tool, tell us how many delegates you need and the units you are interested in and you will see an instant estimate.

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